Tender: RFP: GSM025/2026

National Technology & Telecommunications

1 views • Monday, 6 Jul 2026 6:00PM

Request for Bid(Open-Tender): RFP: GSM025/2026
Department: South African Airways (Pty) Limited
Bid Description: Request for Bid/Proposal for Call Centre Services
Place where goods, works or services are required: 32 Jones Road, Airways Park, Johannesburg (Head Office) - Kempton Park - Isando - 1627

Opening Date: Monday, 6 Jul 2026
Closing Date: Monday, 20 Jul 2026 5:00PM
Modified Date: Monday, 6 Jul 2026 6:00PM

Enquiries/Contact Person: Rubina Data
Email : [email protected]
Tel : 011-978-2155

Briefing Session: Yes
Compulsory Briefing: Yes
Date: Monday, 13 July 2026 - 12:30
Venue: https://teams.microsoft.com/meet/353917859498374?p=FHMdx2d6ybWuiu7ix8 Meeting ID: 353 917 859 498 3

Special Conditions: N/A

source: easytenders.co.za source: easytenders.co.za

Supporting Documents

RFP GSM025-2026 - Request for Proposal for Call Centre Services.pdf

Details the requirements for a Business Process Outsourcing partner to provide 24/7 multi-channel call centre services, including reservations, cargo, and trade support in multiple languages. The document covers the scope of work, technical

Request for quotation

RFP GSM015-26 SAA GENERAL CONDITIONS OF CONTRACT.pdf

Contains the standard terms and conditions governing South African Airways contracts, including definitions, supplier obligations, payment terms, and legal provisions regarding disputes, liability, and restrictive practices.

Conditions of contract

RFP GSM015-26 SAA SBD 1.pdf

Bidder information form and declaration covering supplier details, tax compliance status, B-BBEE verification, and foreign supplier status, including terms and conditions for bid submission.

Standard bidding document (SBD)

RFP GSM015-26 SAA SBD 6.1 POINT FORM (2).pdf

Preference points claim form used to declare Broad-Based Black Economic Empowerment (B-BBEE) status level of contribution and details regarding subcontracting and company information.

Standard bidding document (SBD)

RFP GSM015-26 SAA SBD 4.pdf

Bidder's disclosure form covering declarations on employment by organs of state, relationships with employees of the procuring institution, interests in related enterprises, and non-collusion with competitors.

Standard bidding document (SBD)

Source website where this tender was initially listed and posted online:

View Original

Imported on: Monday, 6 Jul 2026 6:00PM

South African Airways (Pty) Ltd

View Company

Tired of Searching?

Receive notifications as tenders are listed.
We'll update you to ensure a fast and timely delivery of information.

Subscribe Now!